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Refund policy

Digital Goods Policy Because our sheet music is delivered instantly as a digital PDF download, all sales are final. Our refund policy strictly follows the global standards for digital goods.

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Eligibility for Refunds Our order process and financial returns are handled by our Merchant of Record, Lemon Squeezy. Refunds are generally only granted under the following conditions:

  • The digital file has not yet been downloaded or accessed.

  • There is a severe technical defect with the PDF file that prevents you from using it.

Once a PDF has been successfully downloaded, you waive your right to a cancellation or refund, as the digital good has been irrevocably delivered.

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How to Request a Refund If you experience a technical issue with your file, or if you purchased a file by mistake and have not downloaded it, please reply directly to your Lemon Squeezy email receipt, or contact me directly at auramusicaeditions@gmail.com within 30 days of your purchase for technical assistance or to initiate a refund request.

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